How do I recover my password? Derek Schmidt October 26, 2016 21:25 Updated Follow If you misplaced or can’t remember your password, please click here. You will be asked to provide the username or e-mail address associated with your account. Related articles I'm getting "Page not found" when I try to reset my password. How do I access my digital products? Something broke, so I need to clear my cache and cookies. I'm getting "Page not found" when I try to log in. Comments 0 comments Article is closed for comments.